Our online store of delivery of flowers has been running the first year. It is difficult even to count how many deliveries of flowers we made in Kiev over the years. It was very tiny flowers and huge flowers, unique bouquets and baskets of flowers, and toys made of flowers. Every day the orders are different, it is lovely bouquets of compliments to farewell funeral arrangements.
in exchange for our work we receive reviews from our customers. They write on our website, pages on social networks. Sometimes in these reviews there is criticism or comments, sometimes gratitude, sometimes delight. However, all these reviews, both customers and recipients of flowers are available.
And some reviews are coming to us in the mail. Those letters that we receive in the mail, of course, hidden from public eyes. But one thing we can not make public. We received an email with the subject: "bouquet" from our regular customer. Let´s call him Eugene. After the flowers were delivered, and as time passed, we asked Eugene to publish his letter, because it can be useful to many of us. Below the letter itself, without change, we only hide shipping details, personal information and changed the name of the author.
"Hello, Lepestki. I want to order a bouquet. I don´t know what should be the bouquet. I don´t know what the flowers have to give, whether it is appropriate the word "give", or as it is said: what flowers bring. And I don´t know what is possible or what is impossible. I don´t know what flowers she would fit. It is not much fun, but friendly, she´s outgoing - she used to love noisy company for the holidays and did not get tired from dancing. It has a lot of patience. 3 son worse than the army. All with the characters. She is very hardworking. She had her period when she was working on 2 jobs at once, without any output, more than 5 years. She is not rich. She has no expensive jewelry, she had no expensive dresses. She had red hair, just dyed white hair. She often wears a brown cloak. don´t know, because he loves or just used. It is good. It is full of love. I always knew she loved me. But I never told her I love you. She is my mother. She died. And I never gave her flowers. I don´t know what flowers she likes. Please let your florist will suggest what colors can you come to my mother. I do not know and are unable to ask anybody. Nobody knows. Why we didn´t think that mother is also a woman. I don´t want a funeral bouquet or a wreath, I want a simple bouquet. Only very beautiful. Please make a very beautiful bouquet. Contact me via e-mail. Payment upon delivery. Or come the young man Igor to the salon to you, he will pay and take. The bouquet is needed for tomorrow at 9am. Phone Igor .... The bouquet in the ribbon, the inscription: the most expensive, mom.
Thank you. "
I do Not think that you need to write something under this letter. Simply, we want to say, as it does not sound trite, please remember their mothers. Call mom - it´s just 3 minutes to give mom pleasant, to say a good word is not difficult, but so important.